Books
Canadian
o Deturbide & Handa, Consumer protection online (Markham: LexisNexis Butterworths, 2006)
o Naughton & Sabet, A guide to the Ontario Consumer Protection Act, 2007 ed. (Markham: LexisNexis, 2006)
o Ogilvie, M., Consumer law: cases and materials, 3rd ed. (Concord: Captus Press, 2007)
o Parker & Wood. Consumer law and credit/debt law: a guide for British Columbia, 2nd ed. (Vancouver: Legal Services Society, 2005)
o Pritchard & Vogt, Advertising and marketing law in Canada, 2nd ed. (Markham: LexisNexis Canada, 2006)
o * Young & Fraser, Canadian Marketing and Advertising Law (Toronto: Carswell, looseleaf) (3 volumes)
English
o Silberstein, A., Consumer law in a nutshell, 4th ed. (London: Sweet & Maxwell, 2004)
o Willett, C., Fairness in Consumer Contracts: The Case of Unfair Terms (Aldershot: Ashgate, 2007)
Websites
Consumer Price Index (Statistics Canada)
Advertising Standards Canada
Better Business Bureau of Mainland BC
Better Business Bureau of Vancouver Island
Business Practices and Consumer Protection Authority
Consumer Law and Credit/Debt Law
Canadian Banking Ombudsman
Canadian Consumer Handbook
Canadian Consumer Information Gateway
Canadian Transportation Agency - Air Travel Complaints
University of British Columbia Legal Clinic Manual: Consumer Protection
British Columbia Consumer Taxation Branch
Financial Consumer Agency of Canada
People's Law School: Types of Scams
Canadian Bar Association (BC Branch): Consumer Rights
Equifax Canada
Public Interest Advocacy Centre
British Columbia Public Interest Advocacy Centre
